Join EASE as a Supported Housing or Employment Professional

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Make a practical difference in the lives of people across Pierce County. EASE is hiring professionals to help participants secure and maintain housing or find and keep meaningful employment through Washington State’s Foundational Community Supports (FCS) program.

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You’ll join a local nonprofit committed to participant choice, dignity, and long-term stability. This is community-based, documentation-driven work—not caregiving, therapy, or a desk-only position.

 

Position: Supported Housing Professional or Supported Employment Professional

Starting pay: $18.50 per hour; $19–$20 per hour with active Peer Certification

Schedule: 32–40 hours per week, Monday–Friday

Required daily check-in: 9:00 a.m. daily meeting 

Pay schedule: Biweekly

Location: Community-based throughout Pierce County, operating from Puyallup

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About the work

Foundational Community Supports is a Washington State Medicaid program that funds ongoing, practical support for people facing complex barriers to housing or employment. EASE is contracted to deliver these services in the community.

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In either role, you will:

• Meet participants at appointments, at job sites, or in other community locations.

• Help each person take the next practical step toward their housing or employment goals.

• Complete clear, detailed case notes in our database within 24 hours of every service.

• You will be assigned to either a housing caseload or an employment caseload, based on organizational needs and your interests and strengths.

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Choose your career path

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Supported Housing Professional

Help people experiencing homelessness or housing instability find, move into, and maintain housing of their choice.

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Responsibilities may include:

• Searching for housing and assisting with applications, credit checks, and paperwork

• Communicating with landlords and property managers

• Coordinating transportation and move-in support

• Providing practical life-skills coaching

• Conducting ongoing check-ins that support housing stability

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Supported Employment Professional

Help people—often including individuals with behavioral health needs or substance use disorders—find and maintain competitive employment in the community.

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Responsibilities may include:

• Identifying job goals that align with each participant’s strengths, schedule, and income needs

• Assisting with job searches, applications, résumés, and interview preparation

• Building relationships with employers

• Providing ongoing support after a participant begins working

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Responsibilities shared by both roles

• Meet with participants weekly at agreed-upon days, times, and locations

• Complete participant-related tasks promptly and follow through on commitments

• Document every service accurately by end of day

• Attend the daily 9:00 a.m. team check-in and required trainings

• Develop positive relationships with community partners

• Work independently while managing a fast-paced caseload

• Communicate clearly with participants, colleagues, and partner organizations

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What this role is—and is not

This is a hands-on, community-based support role focused on coaching, coordination, advocacy, and accurate documentation.

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• It is not caregiving. EASE does not provide caregiving services.

• It is not therapy or counseling. Team members provide practical support within a Medicaid-funded program.

• It is not office-only case management. Most workdays involve meeting participants in the community.

• It is not a slow-paced desk role. The work is meaningful, active, and documentation-driven.

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Before you apply

Thank you for your interest in joining EASE. We are proud of the services we provide and the strengths, perspectives, and lived experiences our team members bring to this work.

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EASE supports people navigating homelessness, mental health conditions, substance use disorders, and other barriers to long-term stability. Our team helps participants pursue permanent housing and sustainable employment so they can build and maintain greater independence.

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Before applying, please note that candidates must:

• Be at least 18 years old

• Successfully complete a background check

• Have relevant lived experience, or at least two years of customer service or other relevant work experience

• Understand that drug testing may be required during employment at the request of EASE management or administration

 

Questions before applying? Please email HR at andrea@easeshes.org

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Minimum qualifications

• Valid driver’s license, current auto insurance, and a dependable vehicle throughout employment

• Ability and willingness to meet participants in the community 

• Ability to write clear, detailed case notes on the same day participant is seen.

• Comfort using Microsoft 365, including Word, Excel, and Outlook; internet research tools; and a company laptop

• Strong communication, problem-solving, time-management, and organizational skills

• Close attention to detail and dependable follow-through

• Current First Aid and CPR certification, or willingness to obtain it during paid training

• Reliable Monday–Friday availability, including the required 9:00 a.m. team check-in

• A college degree is not required.

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Preferred experience

The following experience is helpful but not required:

• Lived experience with housing instability, recovery, disability, or related service systems

• Customer service, human services, workforce development, or community outreach experience

• Experience supporting people with developmental disabilities, autism, mental health needs, or substance use disorders

• Active Peer Certification or interest in pursuing certification

• Military experience

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What EASE offers

• A consistent weekday schedule

• Paid training & onboarding

• The opportunity to build a career path in supported housing or supported employment

• Support for professional growth and additional certifications

• Meaningful work with a local nonprofit serving the Pierce County community

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Who we encourage to apply

EASE welcomes applicants with disabilities, military-experienced candidates, people without college degrees, and people with lived experience who want to build a career in housing or employment support.

This semi-entry to intermediate-level position may be a strong fit if you are beginning this work, returning to the field, or ready to grow through hands-on experience and paid training.

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Apply

To apply, submit your résumé and indicate whether you are most interested in the Supported Housing Professional or Supported Employment Professional path.

 

Qualified candidates will be contacted with information about the next step in the hiring process.